| Work Experience |
Customer Solutions Engineer, Google (San Francisco, CA), 2016-Present, DoubleClick Ad Exchange
- Created data pipelines (C++/Go/Java and/or SQL on internal data engines) and dashboards (with Data Studio, internal tools) for internal and external customers to expose business intelligence
- Contributed to product reporting features such as RTB Breakout (primarily in C++ with Spanner)
- Evangelized technical knowledge within the team, leading technical training sessions on data exploration/mining and scripting for non-developers (such as App Script)
Senior Software Engineer, Microsoft (Redmond, WA), 2014-2016, Skype Meeting Devices
- Technical lead for IM, content sharing, and video-based screen sharing features on Surface Hub and Project "Rigel" products
- Designed, implemented, and maintained the team's continuous integration and deployment pipeline
- Worked on an international team spread across Redmond and London and traveled regularly to support and coordinate engineering work
- Led adoption of unit testing and TDD methodology to reduce bugs and increase the ability to dogfood early and deliver customer scenarios faster
- Led efforts to use modern C++ engineering practices and drove education of these principles across the team
Program Manager II, Microsoft (Bellevue, WA), 2013-2014, Bing Local Search
- Led expansion of Bing Local into Indonesia, collaborating with teams both around Seattle and in London, Hyderabad, Belgrade, Moscow, Jakarta, and Sydney
- Analyzed patterns of queries, query traffic, and user behavior to find and prototype new engineering work
- Co-led a team of developers whose work almost exclusively centered on machine learning in various components of the search stack
- Worked closely with Business Development in Singapore to find new data opportunities and translate these into meaningful engineering achievements
- Implemented and championed Scrum methodology
Program Manager II, Microsoft (Redmond, WA), 2011-2013, Office Division
- Led implementation and feature specification for Microsoft Office 2013 update architecture for enterprises with Windows Installer
- Coordinated Office 2013 release process with localization team in Dublin, Ireland
- Led tools and process changes to reduce time for Office updates to be released
- Redesigned internal process for handling engineering escalations to improve my team's work efficiency
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